Security Cover

Unite Students Case Study

Security Cover – Unite Students                                unite students yellow logo

Crystal Facilities Management took over the provision for Ad Hoc Security Cover for Unite Students Bournemouth in September 2017. At the time they were being consistently let down by their 3rd party security supplier. We worked closely with the site manager to ensure induction on site was carried out for each member of staff we used and since then we have continued to provide a service which exceeds expectations.

Because of the security cover we were providing, we were recommended to various other cities as a solution for covering all sickness, holiday and gaps in the rota due to our ability to deploy fully trained customer friendly guards at a moments notice.

Through delivering a fantastic service we were invited to meet with City Managers across the UK and now cover sites in
• London
• Plymouth
• Exeter
• Bournemouth
• Portsmouth
• Bristol
• Bath
• Aberdeen
• Edinburgh

All of these Cities were acquired purely on recommendation and since we have been supplying the cover not only have we maintained a 100% delivery rate but we have received consistently excellent feedback on a regular basis.

The guards we select to represent our company are subject to an intensive recruitment campaign where they are hand picked by our professional team for not only their skills in the job but their personal Morals and career drive.

We believe in saving customers money from their budgets while at the same time ensuring our guards are paid above average for the hard work they do for us and our clients.

Crystal Facilities Management is responsible for covering thousands of hours Ad-Hoc requests along with our regular contractual sites and we treat each request with a true passion to deliver the best for our clients.

Through our customer focused approach to work we are quickly gaining a reputation as the go to company for clients who require a little bit extra than “just a body” somebody who can leave a lasting impression on your visitors and residents and really take pride in the work they do.

The following are works performed by us for Unite:
• Providing a front of house reception cover
• Internal and external Patrols
• Mobile patrols
• Concierge service
• Additional Niche requests such as help with Events

We continue to strive towards excellence and provide a security service which customers can really rely on while keeping our staff happy and committed in helping us to achieve our goals but don’t just take our word for it please see the reviews on the page.

In addition to security guard services, we provide student accommodation cleaning,  school cleaningbuilding maintenancebuilder’s cleaning servicesoffice cleaning servicescommercial cleaning services and block management services.

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“I have been using Crystal Security since August 2017 to provide cover for student accommodation, many times at short notice. Eren the Business Development Manager has made considerable efforts to make sure the highest standards are met and strives to appoint the right person to the job. Crystal services have been professional, diligent and trustworthy and I would recommend them to anyone in need of security”

Jim Girdlestone, Service & Safety Supervisor, Unite

“Great company to work for, strong team, excellent customer service and organisation. Good working relationships. Reliable would recommend to anyone already established or going into the security Industry. They offer great jobs with good pay rates paid on time…. Employers/agencies please take note this is how you get loyalty and the best out of your employees!”

Remi Cole, Relief security officer

Who we work with

unite students yellow logoSanctuary Housing logoWatkin jones - logoUniversity of Liverpool logoUniversity of Bolton - logoThe University of Sheffield logo

Robert Gordon university aberdeen logoNotting Hill Housing logoLIV logoLiberty Living logoUniversity of Leeds LogoKier logoHaringey Council logoFalmouth University LogoDowning Students logoVillages logoMansion student logoUniversity of Portsmouth logoFresh student living logoCRM logoYork St John University logoUniversity of Greenwich logoThe University of manchester logoHeriot Watt logoOxford Brookes UniversitySavills logoUniversity of Exeter logo

Our Accreditations

SIA Approved ContractorESPO logoISA logoBICSc - logo - accreditation SAFE contractor approved accreditation logoISO14001 approved accreditation logoISO9001- The British Assessment Bureau Certificate - Crystal Facilities ManagementInvestors in people approved accreditation logoContractor Plus approved accreditation logoConstruction line approved accreditation logo