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Maintaining cleanliness in commercial settings is of utmost importance, not only for the health and safety of employees and customers but also for the overall success of the business. In today’s world, where the spread of germs and viruses is a constant concern, it is crucial to focus on sanitising high-touch surfaces. Multiple people touch these surfaces frequently throughout the day, and they can harbour harmful bacteria and viruses. This gives them potential hotspots for the spread of infections. In this article, we will explore the importance of sanitising high-touch surfaces in commercial settings and provide expert tips on developing an effective cleaning routine.
Understanding the Importance of Sanitising High-Touch Surfaces in Commercial Settings
We call areas or objects that multiple people frequently touch high-touch surfaces. Examples are doorknobs, light switches, elevator buttons, countertops, and handrails. These surfaces play a significant role in the spread of germs and viruses because they can easily become contaminated and transfer pathogens from one person to another. Studies have shown that certain viruses, including the common cold and flu viruses, can survive on surfaces for hours or even days.
Unclean high-touch surfaces not only pose a risk to public health but also hurt customer satisfaction and employee health. Customers expect clean and hygienic environments when they visit commercial establishments such as restaurants, hotels, or retail stores. If they encounter dirty or unclean surfaces, it can leave a lasting negative impression and may even lead to a loss of business.
Employees who work in commercial settings also risk contracting illnesses if they do not properly clean and sanitise high-touch surfaces. This can result in increased absenteeism, decreased productivity, and a decline in overall morale. Therefore, businesses need to prioritise the sanitisation of high-touch surfaces to protect both their customers and employees.
Expert Tips for Developing an Effective Cleaning Routine
Developing an effective cleaning routine is crucial for maintaining cleanliness in commercial settings. Cleaning and sanitising all areas and surfaces regularly ensure a cleaning routine, which reduces the risk of contamination. Here are some expert tips for developing an effective cleaning routine:
✔️ Assess the Cleaning Needs
Before creating a cleaning routine, it is important to assess the specific cleaning needs of your commercial space. Consider factors such as the size of the space, the number of high-touch surfaces, and the level of foot traffic. This will help you determine how often certain areas or surfaces need to be cleaned.
✔️ Create A Schedule
✔️ Use Appropriate Cleaning Products
Different surfaces require different cleaning products. It is important to use appropriate cleaning products that are effective in removing dirt and killing germs without causing damage to the surface. Consult with cleaning professionals or refer to manufacturer guidelines to determine the best products for each surface.
✔️ Train Employees
Proper training is essential for ensuring that employees know how to clean and sanitise high-touch surfaces effectively. Provide training on proper cleaning techniques, the correct use of cleaning products, and safety protocols.
✔️ Regularly Review and Update Your Routine
Cleaning needs may change over time, so it is important to regularly review and update your cleaning routine. Stay informed about new cleaning products or techniques that may improve efficiency or effectiveness.
Identifying the Most Common High-Touch Surfaces in Commercial Spaces
Here is a list of common high-touch surfaces in various commercial spaces:
- Restaurants: Tables, chairs, menus, condiment bottles, door handles, cash registers, and POS systems.
- Hotels: Reception counters, elevator buttons, door handles, light switches, TV remotes, and telephones.
- Retail stores: Shopping carts, cash registers, credit card machines, fitting room doors, and display shelves.
- Offices: Keyboards, computer mice, telephones, printers, conference room tables, and door handles.
- Gyms: Exercise equipment, weight machines, locker room benches, water fountains, and touchscreens.
Identifying these high-touch surfaces is crucial for effective cleaning and sanitisation. By focusing on these areas, businesses can reduce the risk of germ transmission and create a safer environment for their customers and employees.
Choosing the Right Cleaning Products for Effective Sanitisation
✔️ Effectiveness Against Germs
Look for cleaning products that are specifically designed to kill germs and viruses. Check the product labels for information on their effectiveness against common pathogens.
✔️ Safety
Ensure that the cleaning products you choose are safe to use on the specific surfaces you are cleaning. Some surfaces may be sensitive to certain chemicals or abrasive cleaners.
✔️ Ease of Use
Consider the ease of use of the cleaning products. Look for products that are easy to apply and require minimal effort to achieve effective sanitisation.
✔️ Environmental Impact
Consider the environmental impact of the cleaning products you choose. Look for eco-friendly options that are biodegradable or made from natural ingredients.
✔️ Cost-Effectiveness
Compare the cost of different cleaning products to find the most cost-effective option without compromising on quality or effectiveness.
By considering these factors, businesses can choose the right cleaning products that will effectively sanitise high-touch surfaces without causing damage or harm.
Step-by-Step Guide to Properly Cleaning and Disinfecting High-Touch Surfaces
Properly cleaning and disinfecting high-touch surfaces requires following a step-by-step process to ensure thorough sanitisation. Here is a detailed guide on how to clean and disinfect high-touch surfaces effectively:
✔️ Prepare The Area
Remove any objects or clutter from the surface you are cleaning to ensure that it is fully accessible. Put on personal protective equipment (PPE) such as gloves and a mask to protect yourself from any potential hazards.
✔️ Clean the Surface
Start by cleaning the surface with a suitable cleaning product and a clean cloth or sponge. Remove any visible dirt, dust, or grime. Pay attention to corners, crevices, and hard-to-reach areas.
✔️ Disinfect the Surface
After cleaning, apply a disinfectant to the surface. Follow the instructions on the disinfectant product for the appropriate contact time, which is the amount of time the disinfectant needs to remain on the surface to effectively kill germs.
✔️ Allow for Proper Drying
After applying the disinfectant, allow the surface to air dry completely. Avoid wiping or touching the surface until it is dry to ensure that the disinfectant has enough time to work.
✔️ Dispose of Cleaning Materials
Dispose of any used cleaning materials, such as gloves or clothes, properly according to local regulations. Wash your hands thoroughly with soap and water after completing the cleaning process.
Following these steps will help ensure that high-touch surfaces are properly cleaned and disinfected, reducing the risk of germ transmission in commercial settings.
Implementing Regular Cleaning Schedules to Maintain Cleanliness
Regular cleaning schedules are essential for maintaining cleanliness in commercial settings. By implementing a regular cleaning schedule, businesses can ensure that all areas and surfaces are consistently cleaned and sanitised. Here are some tips for creating and implementing a cleaning schedule:
✔️ Determine Frequency
Determine how often each area or surface needs to be cleaned based on factors such as foot traffic, usage, and the specific cleaning needs of the space. High-touch surfaces may need to be cleaned multiple times a day, while less frequently touched areas may only require weekly cleaning.
✔️ Assign Responsibilities
Assign specific cleaning tasks to different employees or cleaning staff. Communicate the responsibilities and expectations to ensure that all areas are covered.
✔️ Using Technology
Utilise technology such as scheduling software or apps to create and manage cleaning schedules. This can help streamline the process and ensure that tasks are completed on time.
✔️ Regular Review and Update
Regularly review and update the cleaning schedule to accommodate any changes in cleaning needs or business operations. Stay flexible and adapt to the schedule as necessary.
By implementing regular cleaning schedules, businesses can maintain cleanliness and hygiene in their commercial spaces, creating a safe and welcoming environment for customers and employees.
Training Staff on Proper Sanitisation Techniques and Protocols
Training staff on proper sanitisation techniques is crucial for ensuring that high-touch surfaces are effectively cleaned and sanitised. Here are some tips for training staff effectively:
✔️ Provide Comprehensive Training
Provide thorough training on proper sanitisation techniques, including how to use cleaning products correctly, how to clean different surfaces and safety protocols.
✔️ Demonstrate Proper Techniques
Demonstrate proper sanitisation techniques to your staff, showing them step-by-step how to clean and disinfect high-touch surfaces effectively.
✔️ Provide Written Guidelines
Provide written guidelines or manuals that outline the proper sanitisation techniques and protocols. This can serve as a reference for staff members to consult when needed.
✔️ Offer Refresher Courses
Conduct regular refresher courses or training sessions to reinforce proper sanitisation techniques and address any questions or concerns from staff members.
✔️ Encourage Open Communication
Encourage open communication between staff members and management regarding any issues or challenges they may face during the sanitisation process. This will help identify areas for improvement and ensure that staff members feel supported in their roles.
By training staff on proper sanitisation techniques and protocols, businesses can ensure that high-touch surfaces are effectively cleaned and sanitised, reducing the risk of germ transmission.
Utilising Technology and Tools to Enhance Cleaning Efficiency
Technology and tools can greatly enhance cleaning efficiency in commercial settings. Here are some examples of technology and tools that can be utilised:
✔️ Electrostatic Sprayers
Electrostatic sprayers use an electrical charge to disperse disinfectant particles evenly across surfaces, ensuring thorough coverage. This technology can help reduce the time and effort required for manual cleaning.
✔️ UV-C Light Devices
UV-C light devices emit ultraviolet light that can kill bacteria and viruses on surfaces. These devices can be used to supplement regular cleaning routines and provide an extra layer of sanitisation.
✔️ Cleaning Management Software
Cleaning management software can help businesses create and manage cleaning schedules, track cleaning tasks, and generate reports on cleaning performance. This technology streamlines the cleaning process and ensures accountability.
✔️ Touchless Dispensers
Touchless dispensers for soap, hand sanitiser, and paper towels can help reduce the spread of germs by eliminating the need for physical contact with dispensers.
✔️ Robotic Cleaners
Robotic cleaners are autonomous machines that can navigate commercial spaces and perform cleaning tasks such as vacuuming or mopping. These machines can save time and effort for cleaning staff.
By utilising technology and tools, businesses can enhance cleaning efficiency, improve sanitisation outcomes, and reduce the workload on cleaning staff.
Addressing Challenges and Potential Risks of Sanitising High-Touch Surfaces
Sanitising high-touch surfaces in commercial settings can present challenges and potential risks. It is important to address these challenges and mitigate the risks to ensure effective sanitisation. Here are some common challenges and tips for addressing them:
✔️ Time Constraints
Commercial spaces often have limited time for cleaning between operating hours. To address this challenge, consider implementing a cleaning schedule that includes regular cleaning during off-peak hours or allocating additional staff for cleaning tasks.
✔️ Staff Turnover
High turnover rates can pose challenges in maintaining consistent cleaning practices. To mitigate this risk, provide thorough training to new staff members and ensure that cleaning protocols are clearly documented and easily accessible.
✔️ Compliance with Regulations
Commercial spaces may be subject to specific regulations or guidelines regarding cleanliness and sanitisation. Stay informed about these regulations and ensure that your cleaning practices align with the requirements.
✔️ Budget Constraints
Limited budgets can make it challenging to invest in necessary cleaning products or equipment. Look for cost-effective alternatives or consider outsourcing cleaning services to professional companies that have the necessary resources.
✔️ Resistance to Change
Implementing new cleaning protocols or technologies may face resistance from staff members who are accustomed to traditional methods. To address this, provide clear explanations of the benefits of the changes and offer training and support to help staff members adapt.
By addressing these challenges and mitigating potential risks, businesses can ensure that high-touch surfaces are effectively cleaned and sanitised, reducing the risk of germ transmission.
Monitoring and Evaluating the Effectiveness of Cleaning Practices in Commercial Settings
Monitoring and evaluating the effectiveness of cleaning practices is crucial for maintaining cleanliness in commercial settings. Here are some tips for measuring the effectiveness of cleaning practices:
✔️ Regular Inspections
Conduct regular inspections of high-touch surfaces to ensure that they are clean and properly sanitised. Use checklists or inspection forms to document any issues or areas that require improvement.
✔️ Feedback from Customers and Employees
Encourage customers and employees to provide feedback on the cleanliness of the space. This can be done through surveys, suggestion boxes, or direct communication.
✔️ Testing for Pathogens
Consider conducting periodic testing for pathogens on high-touch surfaces to assess the effectiveness of cleaning practices. This can be done through swab testing or other methods.
✔️ Review Cleaning Logs
Regularly review cleaning logs and records to ensure that cleaning tasks are being completed as scheduled. Look for any patterns or trends that may indicate areas for improvement.
✔️ Seeking Professional Advice
Consult with professional cleaning companies or experts in the field to get an objective assessment of your cleaning practices. They can provide valuable insights and recommendations for improvement.
By monitoring and evaluating the effectiveness of cleaning practices, businesses can identify areas for improvement and ensure that high-touch surfaces are consistently clean and sanitised.
Maintaining cleanliness in commercial settings is essential for the health and safety of employees and customers, as well as the success of the business. Focusing on sanitising high-touch surfaces is particularly important in preventing the spread of germs and viruses. By understanding the importance of sanitising high-touch surfaces, businesses can create a clean and hygienic environment. Developing an effective cleaning routine is essential for maintaining cleanliness. Identifying common high-touch surfaces helps prioritise cleaning efforts. Choosing the right cleaning products ensures effective sanitation. Following proper cleaning procedures guarantees thorough cleaning. Implementing regular cleaning schedules maintains a consistent level of hygiene. Training staff on proper sanitisation techniques ensures efficient cleaning practices. Utilising technology and tools can enhance cleaning efficiency. Addressing challenges and potential risks promotes a safe environment. Monitoring and evaluating cleaning practices ensures continuous improvement. All these measures work together to promote customer satisfaction and employee well-being.
