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The University of Leeds contract is a prestigious one for Crystal Facilities Management to be awarded, as it has proved our capability in delivering on our promise over the course of 3 years whilst carrying out the annual summer deep cleaning to Central Village. Crystal Facilities Management were granted the contract for the cleaning of all common areas of two halls within the residences; Central Village and St Mark’s, both of which require a daily contracted cleaning service that is delivered within the scope of works agreed with the University. We also carry out four periodic cleans to both buildings as they are used heavily for conference business, where our commercial cleaning services prove especially valuable.
Central Village
Central Village has 165 flats made up of: 943 single ensuites, 165 kitchens, 37 studio flats, and 4 shared bathrooms. The site also includes 7 lifts, 2 laundry rooms, common rooms, 2 gyms, an IT resource centre, and 2 reception areas along with multiple WC’s. It is the largest of the University’s residences and has high occupancy levels. There are 2 to 3 major annual turnarounds in the summer between June and September, when students leave and the site offers accommodation to summer and language schools as well as conferences. The level of deep cleaning in kitchens can be quite extensive and is required within tighter timescales in those summer months. Our expertise in deep cleaning services ensures that standards are consistently maintained during these peak periods.
St Mark’s Residences
St Mark’s Residences has 90 flats made up of 526 single ensuites, 90 kitchens, 11 staircases, 10 lifts and lobbies, a reception, a gym, an IT resource centre, a meeting room, and multiple WC’s. St Mark’s Residences offers one of the longest continuous rental contracts within the University’s owned accommodation. Because postgraduates remain on site for a period of 51 weeks, there is a short turnaround between when students check out and new students arrive, usually between 3-5 days. This means that sufficient thought needs to be given to the resources needed to deliver the exit cleaning requirements within shorter timescales. Crystal Facilities Management operate this contract with the fulfilment of 12 full-time cleaning operatives, 2 supervisors, and a dedicated on-site Contract Manager who is responsible for the planning of all daily, ad-hoc, and periodic deep cleans that involve additional resources. We have also successfully managed a TUPE transfer for this contract using our detailed implementation plan in accordance with the University’s requirements. We believe this to be a successful partnership with the University of Leeds, based on a brilliant track record and proven capability in service delivery every year.
